"I took my KTM 990 Adventure in for a 16,000 mile service. One issue I had been having was that the bike had a hesitation at small throttle openings. It has had this issue since I bought it 12,000 miles ago and two other KTM dealers were unable to improve it at all. As part of the service, I asked the mechanic if he could look into maybe improving things at small throttle openings and he was able to completely fix it. It is now smooth at low speed and I don't have to slip the clutch anymore to smooth it out. I'm really happy that Nor-Cal was able to fix what two other dealers couldn't. I didn't even get charged extra for doing that. Nor-Cal is definitely my favorite KTM dealer now."
"There's a lot of shops to deal with, but this shop has the most knowledgeable parts and service and has competitive prices on everything I drive quite a ways did just use the shop because of their knowledge. Very good bunch of guys to deal with and when it comes to KTM I would only deal with them. Thanks!"
"I usually don't leave reviews, but was impressed enough to do so in this case. I already have a bike, but will make the long drive when I want a replacement. Helpful, courteous staff. It's refreshing to see staff that likes what they do, can strike up intelligent conversation, and make the customer feel welcome. Not the typical arrogant, macho attitudes found at big box dealerships."
"Great bunch of guys, very friendly and helpful. My new favorite KTM dealer!!"
"Great service, great people, period"
"I have purchased new bikes and I've had service done on all my other bikes including other brands. EVERY ONE at the shop is top notch and always willing to go out of their way to help. I travel two hours each way to use their services. You can't go wrong with Eric and his team/family. I will be a customer for life."
"First of all congrats on the shop, It's very nice! I met Eric when his shop was in his garage. My shock works great! I was very happy with the staff you have there. Very friendly, helpful, and the service guys are the best. Thanks again for the tips and help with setup. You make it worth the drive down from Murphys."
"I just recently purchased a 2010 450 SXF from Nor-Cal Motorsports. When I finally had the money together I called Eric on his cell phone and told them I was ready and wanted ride the next day. Little did I know they were closed on Monday. But to my surprise Eric and his family went above and beyond for me they came into the shop and and I met them there Monday evening right before Monday night football. His father took care of the paperwork while Eric prepped the bike, looked up part numbers and got me everything I needed. Absolutely the best customer service I've had in 20 years of purchasing bikes (every year). Their shop has lots of stock and whatever they don't have it's there the next day. On my way out Eric said "lets check your sag so you're good to go for tomorrow" (he could have pushed me out the door on his one day off mind you) He checked the sag and ended up going in the back and grabbing a spring to swap out just so we could get correct sag for me .. Now that's customer service. If you're looking for a KTM bike or parts or great service dept look no further they are a great family to deal with and I will never purchase a KTM from anywhere else. Thanks again to you guys I hope to see you soon at the track. Hoss Sharifi www.factoryphoto.com"
"I wanted to thank everyone at NOR-CAL for the AWESOME experience I had this past Saturday. I have never had a shop willing to bring bikes "out from the back", let alone tell you to sit on them and check them out. I will be back to claim a KTM for my own. If anyone is looking for great service and prices go see the staff at NOR-CAL. Thanks again, Art."
"I recently purchased a 2009 KTM 450 xcw from Eric at Nor-Cal KTM Motorsports and I absolutely love the bike! I have done business with Nor-Cal for many years and have always been satisfied with their service. I am a customer for life. Thanks for everything Eric and staff."
"Nice job guys!!! I am excited about the level of service I received from you last week. You exceeded my expectations!!! I'll gladly continue to drive from Modesto to Elk Grove to do business with you again. I'll see you guys after next weekend and let you know how the new springs are working out :-) Thanks again."
"Once I determined that I wanted to purchase my 990 I then looked for a dealer that would provide the best value, support and service of the bike. I wanted to find a dealership that was interested in making sure that I would get the most out of my bike. I wanted a dealer who was willing to take time to educate me on self maintaining my bike. All the people at Nor-Cal KTM are exceptional and passionate about the KTM product and have supported me above and beyond what I have come to expect from most dealers. I go out of my way, 70 miles, to purchase parts and accessories from them because they stand behind everything they sell and I am completely confident about the quality of service they provide. Thank you Eric, Sara, Tim, Ryan, Bill, Susan. You are the best!"
"Thanks to everyone @ Nor-Cal Motorsports!"